Shipping rates may differ based on products, size, volume and other factors. The shipping charges are provided at the time of check out and consumers will be made aware of charges before making payments.
Will be made between 10:00 am – 6:00 pm, Monday to Saturday, excluding public holidays.
- Once your order has been dispatched, you will receive an email with the tracking details and the courier company that is processing your order.
- Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery, please provide an alternative such as family member, staff, neighbor etc. Fedevi Ventures LLP takes no responsibility for goods signed by an alternative person.
- Any claims for shortages and damages must be reported to customer service within 24 hours of delivery.
Fedevi Ventures LLP is not responsible for damage after delivery.
We are now accepting cash on delivery.
If you wish to cancel your order, you can do so by sending us an email on firstname.lastname@example.org, within 48 hours of placing the order, except in cases where your order has already been processed by us. If your order is processed, you may not be able to cancel the order. Cancellation of your order is subject to confirmation from us.
In case of cancellation within the indicated timeline, you will be refunded the entire amount via the same payment instrument. It can take between 5-21 days for the refund to be reflected in your account.